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Data Analyst

Brief Overview:  Provides reporting and insights of the agency behavior data to operations management to enable the ability to make data-driven decisions that can drive services and improve overall program performance. 

  • Accountable for data processing and analysis; collects day-to-day data and analyzes data trends and performance data.
  • Guides decision-making processes through the collection and analysis of available data.
  • Compiles statistical data, interpret data and develop reporting and analysis.
  • Analyzes and understands the key performance indicators (KPIs) related to the Agency and all the multiple data sources.   
  • Provides oversight of Agency database, including tracking and organizing enterprise-wide data and generating performance reports.
  • Assists departments with the coordination of audit information, and recommends appropriate data-gathering mechanisms, procedures, etc.
  • Engineers and reports all data types, and integrate multiple data sources.
  • Provides support to the Director of Performance and Quality Improvement (PQI) in the continuous improvement initiatives.
  • Assists the Director of PQI with maintaining current accurate records of all relevant communications, audits, corrective action plans and effectiveness monitoring.    
  • Perform statistical analysis related to areas such as incident reports, employee satisfaction, client satisfaction, talent management, and financial performance.
  • Provides internal support to operations management in the tracking, maintenance, statistical analysis and automation of custom reports.
  • Engages in self-evaluation to establish goals for professional development. 
  • Seeks and uses supervision from direct supervisor.
  • All other duties as assigned.

Qualifications:    An earned Bachelor’s degree with (2) years or more of direct experience in database administration function. Applicant must have a solid knowledge of data analytics practices and programming/scripting experience. Proficiency in structured query language (SQL) required; data manipulation. Strong background in dashboard system, experience using Tableau dashboard desired. Experience with applied probability and statistics. Experience with statistical analysis software (i.e. SPSS, SAS, etc.), preferred.

Benefits Summary:

The competitive benefits program offered by Child & Family includes, but is not limited to:

• Medical, dental, and vision insurance
• 401(k) Plan
• Life and long-term disability insurance
• Discounted child care available at main building
• Flexible Spending Account (FSA)
• Worksite wellness programs
• Generous vacation & sick time
• Tuition Assistance Program (TAP)

EOE/AAP/E-Verify Participant

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

C&F strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.

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